To set up an account or questions about products and prices contact:
Sherry White
sherry.white@wbmason.com
888-926-2766, ext. 8869

Please provide the following information:
- your college
- your department
- your phone number
- your fax number (if you use one)
- the location the office supplies should be delivered to, e.g., your room, your departments mailroom, etc.

Once your account has been set up, you'll receive a welcome email from W.B. Mason with your account login information. Tips on how to use the website can be found here and and when you log in to the W.B. Mason website.

Once your account has been set up it will only be inactivated if you or the account administrator request it.

You can use the Comments Field for information useful for yourself, e.g., if you order for several people, add the person’s name for whom you’re ordering a specific item.

You can use the Special Instructions Field to clarify where to deliver for example paper directly to a copy machine versus your office.

Swap and Save is a program offered by W.B. Mason were they identify products purchased in the past that have a cheaper equivalent. When you order one of those products identified as substitutable, the website will bring you to a "Swap and Save" screen and offer you to swap the more expensive product for the cheaper one. See here for an example.

Delivery when you order by 4 pm the day before:
Office Supplies and coffee: next business day (unless special order)
Technology: 2-3 business days
Furniture: 7-10 business days

At the Middlebury Institute in Monterey: Delivery is Mondays, Tuesdays, Thursdays
Note: there is no coffee or water service available from W.B. Mason at MIIS

For questions regarding order status, returns, product information, or a change of address, phone, or fax number, contact our customer service representative:
Sherry White
888-926-2766, ext. 8869
sherry.white@wbmason.com

After 6pm EST, please call 888-926-2766, x2 for Customer service.

For questions regarding pricing, renting a coffee brewer or installing a water cooler, contact our account executive:
Deryk Largesse
508-436-8066
deryk.largesse@wbmason.com

Note: Champlain and Saint Michael's College, plumbed and non-plumbed water coolers are ordered through W.B. Mason

At Middlebury, for non-plumbed water coolers, we are honoring a contract with a small, local supplier: Misty Meadows

To set up an account or questions about products and prices, contact Deb & Jeff Perry via email or at 802.236.8080.

Delivery is every other Monday.