Information Technology Knowledge Base

Accounts

Video Tutorials

VIDEO Employee Time Entry: Time Entry General Navigation
VIDEO Employee Time Entry: Create a New Time Card
VIDEO Employee Time Entry: Approve or Reject Time Card

VIDEO Absence Management: General Navigation
VIDEO Absence Management: Selected Dates
VIDEO Absence Management: Continuous Days Absence Request
VIDEO Absence Management: Single Day Absence Request
VIDEO Absence Management: Weekly Recurring Absence Requests

Security Policies

What security policies should I follow?

All users need to ensure they follow their institution’s security policies. See below for links to the individual institutional policies.

File Sharing

Video Tutorials

VIDEO Employee Time Entry: Time Entry General Navigation
VIDEO Employee Time Entry: Create a New Time Card
VIDEO Employee Time Entry: Approve or Reject Time Card

VIDEO Absence Management: General Navigation
VIDEO Absence Management: Selected Dates
VIDEO Absence Management: Continuous Days Absence Request
VIDEO Absence Management: Single Day Absence Request
VIDEO Absence Management: Weekly Recurring Absence Requests

Software

Video Tutorials

VIDEO Employee Time Entry: Time Entry General Navigation
VIDEO Employee Time Entry: Create a New Time Card
VIDEO Employee Time Entry: Approve or Reject Time Card

VIDEO Absence Management: General Navigation
VIDEO Absence Management: Selected Dates
VIDEO Absence Management: Continuous Days Absence Request
VIDEO Absence Management: Single Day Absence Request
VIDEO Absence Management: Weekly Recurring Absence Requests

Support

Who can I contact for support?

Please email support@gmhec.org for assistance.

IT SOS

IT-ServiceDesk@gmhec.org
IT-InfoSec@gmhec.org
IT-Integrators@gmhec.org
IT-Admins@gmhec.org
IT-Analytics@gmhec.org
documentimaging@gmhec.org
smc-integrations@gmhec.org
cc-integrations@gmhec.org
it-leads@gmhec.org
cios@gmhec.org
midd-integrations@gmhec.org

Where do I assign tickets in Support?

(Support Team) For information on where to assign tickets in Support, please click here.

TeamDynamix

How do I get started in TDX?

For a guide on how to get started in TDX as a technician, click here.

How do I create, search for, or close requests in TDX?

How do I move requests between applications in TDX?

Additional Resources from TDX

For TDX resources specific to reporting, please see the links below:

For additional TDX resources, please click here.