Information Technology Knowledge Base

Upcoming Environment Refresh Schedule – NEW EACH MONTH


Security Policies

All users need to ensure they follow their institution’s security policies. See below for links to the individual institutional policies.

File Sharing


Requesting Support

The IT teams have now created an IT Services and Operations Support (IT SOS) organization with the following services:

  • Service Desk
  • Reporting & Analytics
  • Document Imaging
  • Information Security & Network Administration
  • IT Administrators
  • Integrations

Please find here a list of who is in which team, who the lead is and how to contact the team. More details on the responsibilities and roles of each coming soon.

PLEASE NOTE: Shelburne Green WiFi Connection:

  • All Users/ Guests –
    • “GMHEC Guest” WiFi network – password posted inside the building